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Memory Stick - Not Backup Unless Your Data Is Also On Your Computer

I went to see a new client yesterday.  He’s a university lecturer and he’s currently on sabbatical leave whilst writing a book.  He’s recently purchased a new laptop – a small one that is light enough to carry around with him so he can work from home or take the computer with him if he’s out and about doing his research.

He’d done a pretty good job of setting up the new laptop, but had got confused about transferring his photos and music and transferring the emails and address book from his old computer, running Windows XP to his new laptop running Windows 7.

Somewhere along the line we also started creating the restore discs.  If you purchase a new laptop ALWAYS create the restore discs.  The days when computers came with a set of CDs with all the drivers on are long gone.  You have to create the restore

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Transferring Documents To A New Computer

This morning I set up a brand new laptop for some friends.  Their old laptop was so slow that it was almost unusable.  Which meant that they didn’t use it.  He is a member of a national car club which sends all its member information out by email.  He hadn’t logged in for over a week and was feeling that he couldn’t really participate in the club activities and had been left behind on news and events.

They live in a rural location but are lucky enough to have broadband that works at nearly 6Mbs.  Not that you would have know that with the old laptop.  Even loading an internet page took forever.

A few weeks ago, in desperation, they asked me if I could come round and speed up the computer.  I solemnly pronounced that it was overdue for retirement and sent them off to the computer shop with

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Can I Get My Document Back?

The question a client rang and asked me a few minutes ago.  I have several clients who are authors and this gentleman is one of them.  He’s written for TV programs and now he’s writing a book.  In my experience authors are great at writing – but they rarely stop to wonder what would happen if their computer breaks or some other mishap occurs.

Today the question was asked because, by the sound of it, my client had accidentally hit Ctrl+A (highlighted all the document) and then immediately pressed Ctrl+S to save the document.  Once content on your document has been highlighted, pressing any key on the keyboard results in the highlighted text being deleted.  In this case that was all of it!  The result?  He’d save a blank document.  It’s contents had gone, so he panicked and turned off the computer.

If this happens to you.  DON’T PANIC.  If

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Online Backup Service - Use It Or Lose Data

“I can’t turn my computer on”. The phone call that all computer troubleshooters or repair people will recognise.

If the power supply has simply failed, you all breathe a sigh of relief. Power supplies can be replaced, or the hard drive removed and read on another machine. Phew.

If the hard -drive has failed then it’s a different story. Often the disc has been failing for weeks, if not months, and the user has just repeatedly restarted the machine, whilst maybe telling themselves that perhaps they should think of buying a new one. Once the hard-drive has become unusable it is difficult and sometimes impossible for a sensible price to retrieve the data stored on it.

How many people do you know who enjoy taking photos with their camera or phone and who store them all on their computer? What will happen to those photos if the computer is lost,

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