Best Online Backup
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Ease of use
Support/Customer Care
Upload speed
Size of storage
Offers unlimited backup
Software is very easy to use
Great customer service
My PC Backup offers unlimited backup at a cheaper price
Doesn't allow file versioning
Free trial
File sharing
File versioning
Auto backup
Pay in £
file size limit 4GB
Backup server encrypted
Android app
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Nextiva Review

Nextiva offer great software that's very easy to use, and is compatible with multiple platforms. They are also one of the few providers to offer unlimited backup storage, making it an excellent choice if you've large amounts of files you want to backup. However, My PC Backup also unlimited backup storage, but at a cheaper price.

Value For Money

Unlimited backup for £9.95 per month is reasonable value for money, but not as good as the industry leader, My PC Backup.


This software has a couple of decent and viable features. Like most standard backup tools, it allows automatic file backups, file sharing, and file syncing. On top of that, it also provides continuous and incremental backups.

We were particularly impressed with the automated backups provided by this tool. Nextiva ensures that your backups are automatic, stress-free and quick. Simply click on the files you want to be backed-up, and this software will automatically back them up. Besides scheduling the fully automated backups, you can also choose certain folders on your PC that you want store to the cloud. Likewise, you can also exclude some specific files from the backup.

The Nextiva file syncing tool is equally good. This tool has similar functions like the Dropbox. Here, you have to choose and put your preferred the files in your desktop folder and it will soon be synced across multiple devices. The synced documents can be accessed on any system installed by the client. This feature is extremely simple and straight forward.

This software also lets you collaborate with office colleagues and team members irrespective of their location. So, you can always use this tool to share files across multiple devices at different locations. However, while sharing files, the documents can only be shared individually. Multiple folders can be shared if a group is formed with more than one member.

Nextiva Drive’s incremental and continuous backups are also quite handy. While the incremental backup saves your updated information in the backed up version, the continuous backup immediately backs up your files to the cloud.

Ease Of Use

This data backup platform comes with an extremely simple interface. The software is not only easy to use, but is equally easy to navigate. Data backups and retrievals can be conducted conveniently via the desktop client or the web browser. On top of that, it is also easy to add users and group members for file sharing and professional collaboration. The mobile app is quite versatile; thereby letting you access your stored data from anywhere, anytime, with utmost ease. So with this navigable interface and sleek platform, we would definitely rate Nextiva Drive high, in this regard.

Customer Support

The customer support team of this data backup software is quite supportive and helpful. There’s a live chat and a ticket facility, where you can explain your queries. The response time is very quick, and usually, a ticket is answered within 12-24 hours. The professionals operating in the live chat are equally helpful in sorting your issues. There’s also an additional phone support- (800) 285-7995. New users can also check the FAQ section where many relevant questions regarding the software are answered.


Nextiva comes with a decent level of security. The file transfers take place in a safe and 128-bit SSL encrypted platform. The site also has an ultra secure data center that prevents any and every kind of online data security threats. So you can always trust this backup tool in matters of security.

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